WHEN YOU’RE
NOT AFRAID TO
FAIL
YOU CAN SOLVE
THE IMPOSSIBLE
Senior Technical Program Manager
ApplyWHEN YOU’RE
NOT AFRAID TO
FAIL
YOU CAN SOLVE
THE IMPOSSIBLE
Senior Technical Program Manager
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
AI at SharkNinja
At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.
About The Role:
SharkNinja is looking for a self-motivated Senior Technical Software Project Manager (STPM) to join the Engineering Firmware group.
The role is the ‘glue’ within the team, aligning software project direction and decision points with key members from all business disciplines.
The candidate will be able to understand complex technical software challenges and be able to relay information to non-technical cross-functional teams.
Here are some of the exciting things you'll be doing:
Delivering 5-star products to market (best in class product)
Planning and scope
- Turn product requirements into a release plan spanning firmware, mobile app, cloud, and test, and track how those workstreams depend on each other.
- Set entry and exit criteria for phases such as bring-up, alpha, beta, validation, and mass production.
Cross-functional coordination
- Run the sprint or release cadence across embedded, app, cloud, and test teams, with clear interfaces and API contracts.
- Drive triage, scrum and other SW related meetings
Manufacturing and release
- Design manufacturer and factory communication, incl managing firmware releases, schedules and tasks as well as and flashing and provisioning processes
Operations and support
- Own post-launch field issues, including telemetry, crash data, returns analysis, and hotfix decisions.
- Confirm named business, delivery, and support owners
Here are some of the things you'll bring:
- 5+ years’ experience in software project management
- Artificial Intelligence: Familiar with AI tools and how they could be seamlessly integrated into our SW TPM processes
- Scope control: Turn vague asks into clear outcomes and write down what’s in and out so changes are visible instead of absorbed silently.
- Dependency and critical-path management: Find cross-team and external dependencies early, know which ones can move the date, and track them until closed.
- Realistic planning: Build schedules with ranges and buffers, use historical data where it exists, and state confidence levels honestly.
- Risk management: Keep a live risk register with owners and mitigations and escalate before risks become issues.
- Decision-making: Frame trade-offs, drive decisions to a named owner, and log the reasoning so teams don’t relitigate.
- Stakeholder communication: Tailor updates to each audience, lead with the decision needed or the risk, and avoid surprises.
- Influence without authority: Align engineering, product, legal, security, and vendors when you don’t manage them.
- Technical fluency: Understand architecture well enough to challenge unrealistic plans and translate between engineers and business leaders, without needing to write the code.
- Meaningful metrics: Use leading indicators such as blocked-item age, defect trends, and throughput, not just red/yellow/green.
- Launch and operational readiness: Plan rollout, go/no-go criteria, and rollback, and confirm business, delivery, and support owners plus capacity and recurring cost before go-live.
- Governance awareness: Build security reviews, data classification, and approval gates into the plan from the start rather than bolting them on at the end
- Project Management Tools: Familiarity with Atlassian tools, project management tools
- Mandarin language skills are a nice-to-have
Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
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For candidates based in all regions, please refer to this Candidate Privacy Notice.
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For candidates based in China, please refer to this Candidate Privacy Notice.
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For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
“The path to outrageously extraordinary is rarely a straight line, and it's in those unexpected turns where SharkNinja truly thrives.”
Mark Barrocas, ceo
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