Director, Supply Operations

JOB TITLE: Director, Supply Operations

REPORTS TO: VP of Supply Operations

LOCATION: Hybrid/Needham, MA

Our mission to positively impact people's lives every day in every home around the world allows our employees to be thinkers and tinkerers, designers and doers, creators and number crunchers, makers of things they love.  As we continue to grow, we are excited to add a Director to our Supply Operations global team.

OVERVIEW:

As Director of Supply Operations, you will lead a team of analysts as the principal architect in executing global supply chain analytics, reporting and process optimization across a variety of functional domains. The objective of this role will be to maximize service levels in all markets across the globe, optimize inventory investment and costs, and recommend updated supply chain structures to lead us to an evolved operating model.

Here are some of the EXCITING things you’ll get to do (RESPONSIBILITIES):

• Develop, mentor and lead a team of analysts to execute weekly/monthly cadences on reporting & processes while designing presentations and messaging of recommendations with supporting data to senior leadership on designated initiatives and studies
• Lead analytical activities within team, as assigned or discovered, relying upon supply chain modeling and best practice methodologies
• Identify areas of the supply chain that require attention; estimate potential impact and savings to the organization, and formulate solution approaches in near, mid and long-term; adapting to the resources and assets available, or recommending a path forward
• Collaborate cross-functionally to solve complex business problems in partnership with finance, marketing, sales, strategy, product development, and various supply chain functions. Develop necessary relationships to ensure continuous sponsorship and enrollment
• Launch sustainable global metric management, driving consistency across reporting platforms
• Work should-to-shoulder with broad leadership and small/large teams to drive improved analytics, reporting and process
• Collaborate with a network of partners across the globe; align on a standardized and governed course of action driving through to successful outcomes
• Identify and execute opportunities for end-to-end process improvement, develop creative solutions, and lead improvement initiatives with key cross functional team members driving a focus on KPI improvement and utilization of bandwidth; lead HACK initiatives to immediately solutioning of short/long term business challenges
• Lead team through various tasks as assigned or aligned to by leadership; inclusive of running new analytics with a focus on automation, shaping broader business scenarios, or taking on various levels of engagement on transformation throughout the team and organization
• Manage team priorities throughout the day and ensure the quality and timely completion of work and assigned tasks with a strong focus on output accuracy and crisp communication roll outs
• Design succession planning across entire team with a focus on talent structure that will provide a competitive edge

ATTRIBUTES & SKILLS (REQUIREMENTS):

• Broad and deep knowledge and experience on supply chain process fundamentals, metrics, and analytical approaches across inventory planning, demand planning, manufacturing, logistics and distribution
• Strong and defined leadership style with a mature executive presence able to engage audience at all levels, including C-Suite
• Ability to establish personal credibility and leadership while driving strategic direction for the Supply Chain, CoE organization
• Comfortable working in a multi-cultural, multi-lingual environment; excited to work collaboratively with colleagues across the globe
• Strong and curious analytical skillset adept at identifying patterns, exceptions to patterns, and drivers of outliers
• Flexible, with the ability to manage time across pivots in task prioritization both individually and in support of the team; communicate for impact support necessary to navigate through issues and challenges
• Desire and capacity to learn new systems, processes, and guide others on the learning journey
• Expertise in handling datasets across a variety of toolsets, comfortable learning new planning and IT systems
• Strong communication skills with a capacity for highlighting key messaging to varied audiences outling needs both written and verbally
• Bias for action with a passion to cut through ambiguity and seek clarity
• Fluency in English required
• 4 year bachelors degree in Business or equivalent required, Supply Chain concentration highly desired
• 8-10 years of Supply Chain Planning experience with at least 5 years in a leadership role
• Supply Chain Certifications (CPIM, CSCP, etc) considered a definite asset
• Experience within a consumer goods industry highly desired

YOUR ROLE in DIVERSIFYING 

• As a corporate citizen, learn and support SharkNinja’s Diversity, Equity & Inclusion strategy
• Be an Ally, find internal Champions
• Explore SharkNinja’s Employee Resource Groups or volunteer to serve on committees that organize diversity-related events and activities
• Participate in employee engagement surveys and respond as openly and honestly as possible
• Become culturally competent; take the time to learn about different cultures, races, religions and backgrounds represented by your colleagues
• Treat people in a way they wish to be treated rather than the way you wish to be treated

YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET 

• Leads us to be “RARELY SATISFIED”
• Make things better each day; “PROGRESS OVER PERFECTION”
• Using your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE,”
• Deliver something great; “WINNING IS A TEAM SPORT”
• Be clear and honest, “COMMUNICATING FOR IMPACT.”