Sales Operations Specialist

About the Role

The Sales Operations Specialist supports day-to-day operational activities that help drive sales performance for assigned retail accounts. Key functions will include demand planning, inventory management, purchase order execution, POS & trend analysis, trade spend management and daily monitoring of overall business trends and operational performance.. This role works closely with SharkNinja Internal teams to help track business performance, maintain forecasts, and support execution across key operational processes.

Key Responsibilities

• Support operational activities related to demand planning, inventory tracking, purchase orders, and sales performance reporting
• Assist in pulling and maintaining weekly business reports, highlighting trends, risks, and opportunities
• Help track promotional performance against expectations and support future shipment and forecasting plans
• Work closely with Sales, Demand Planning, and Supply Chain teams to support forecasting, inventory planning, and order management
• Maintain forecasts, pricing updates, and new item information within internal systems (training provided)
• Participate in weekly calls with customer replenishment or planning teams to review recent results and updates
• Coordinate order timing and availability with internal supply chain partners
• Support trade spend tracking and ensure confirmed promotional plans are reflected in forecasting tools
• Assist with customer presentations, business reviews, and recurring reporting (e.g., weekly and monthly updates)
• Build working knowledge of the kitchen and floor care category, including products, consumers, and competitors
• Help prepare monthly performance summaries and basic analysis of sales and operational metrics

Qualifications

• Bachelor’s degree or equivalent experience (Business, Analytics, Supply Chain, or related field preferred)
• 1–3 years of relevant experience, including internships or co-ops in business analytics, supply chain, sales operations, or finance
• Strong interest in data analysis, forecasting, and operational problem-solving
• Comfortable working with data in Excel and learning new systems and tools
• Strong attention to detail and ability to manage multiple tasks in a deadline-driven environment
• Clear communicator who enjoys working cross-functionally and learning from others
• Experience or exposure to large retailers or e-commerce platforms (including Amazon) is a plus, but not required
• Willingness to travel occasionally (up to ~20%) for team meetings or corporate events